Adobe illustrator not opening. Diagnose the cause of errors and see tips on fixing errors.

Adobe illustrator not opening. Also tried to contact customer support via chat but no response a 6 days ago · Hi, my name is William, I have issue when I tried to open Adobe Illustrator since 3 months ago. 3K views 1 year ago #adobeillustrator #new #latest Oct 6, 2025 · Learn about the status of known and fixed issues in Adobe Illustrator, including system issues and their resolutions. This complete 2023 tutorial will guide you through the Sep 26, 2019 · Solved: When opening and saving projects in Adobe Illustrator it freezes for long periods says not responding then eventually opens or saves. 3. Note that it took a minute or so to load the first time. I am unable t May 25, 2018 · Illustrator states the file is not found whenever I go to open artwork via double clicking the file, however it will open it if I drag it into illustrator as a new tab. I've tried reseting the computer, Uninstalling and reinstalling an older version but nothing seems to be woeking. It stops only at force quit. files Uninstalled and re-installed creative cloud and illustrator Update Mac Book Pro 15" to latest software 10. Thank you. Trying to create a new file by clicking "File > New" in the menu, or clicking "Ctrl+N" results in a brief pause, but no new artboard or new file appears. Oct 15, 2024 · Hi! all of a sudden my Illustrator crushed. 5K subscribers 6. Selecting the text option just shows garbl May 19, 2024 · We know how frustrating it can be when your Adobe Illustrator app won’t open on your iPad. ai files. Let's see what happens. Illustator will launch, and it will open Sep 9, 2020 · Solved: I have updated both ArcGIS and Illustrator to 2020, exported a GIS layout to an . after the updates were finished and my laptop restarted, I tried to open Illustrator ag Sep 10, 2024 · Are you experiencing issues while opening or placing a file in Illustrator? Learn about the probable reasons and resolutions for these issues. Sometimes, it takes few times untill it opened. com/illustrator-not-ope Jul 6, 2024 · Solved: hi, i recently downloaded Illustrator and after setting preferences it started crashing. Illustrator 22. Dec 16, 2021 · Try selecting "Ctrl + Alt + Shift" while clicking opening Illustrator 2022 from the Windows Start menu and see if that at least gets Illustrator going. Now, I cannot open AI. 0), but the problem is still exist. I have updated to newest MacOS Tahoe 26. Mar 19, 2018 · Latest version of Illustrator (Mac) I am a long time user of Illustrator but i have never had this issue before. 4 and Adobe Illustrator opens with GPU performance acrtivated. 1 or version 25. 1 - Install reinstall Creativ Oct 3, 2022 · Hello, I just subscribed in creative cloud to use illustrator but all the apps are working except it! It's always lagging and I have to force close the app and it never opened I tried creative cloud cleaner, restarting my computer, installing different versions but none of them worked Apr 9, 2018 · Solved: Hi Guys, yesterday I opened illustrator to start work and I couldn't open a file I was working on the day before, nor can I create a new document. For example, Illustrator reads and writes file data while you work on a file. Anubhav In this video, we'll walk you through the steps to fix common issues with Adobe Illustrator, including the application not responding, crashing, or freezing. Make sure that Illustrator is closed when you do this. I have checked m Jul 6, 2020 · OK, so Illustrator is not even part of your issue. Need some help regarding Illustrator suddenly unable to open. app set as the default. I tried to reinstall, same issue, i installed an older version of illustrator, s Adobe Illustrator CC2015 and newer versions have auto-recovery feature as default. When you relaunch the program it will create new preference files and the program will be at its default settings. 14. aix file type, downloaded the extention for the two programs, logged - 11419852 Feb 11, 2022 · If these files don't open in AutoCAD & Illustrator, it further suggests that they may not meet the latest AutoCAD standards, which Illustrator relies on for opening and importing DWG files. When I signed out completely of my adobe cloud app and then resigned in with updated password, it fixed the problem. 1 day ago · If Illustator's preferences are gummed-up it's usually better and easier to simply reset the AI Prefs file. 1, I can't see anything. Diagnose the cause of errors and see tips on fixing errors. Aug 12, 2020 · Illustrator could not open this file. ai file in my finder window and rolled over "Open With" it had Preview. When I open it, it doesn't fully load, there are no tools or anything. I tried to update to newest version (currently v30. Illustrator doesn't In this tutorial, you will learn how to fix common issues that you face time to time while working on your project in Illustrator. When working at home I download the file and open However some files show as do you want to replace as it cannot be found. I get a dialogue box with options to chose Text or AutoDesk Real DWG, but none of the options work. The problem seems tobe because of the latest updates Dec 13, 2024 · How do I recover files after a crash that simply didn't open? May 28, 2025 · Learn how to resolve installation issues if your Creative Cloud app installer is frozen or takes too long to install. While you can use Illustrator files from networks and removable media, you can compromise the performance and reliability of the application. So far I have installed Photoshop and Illustrator. You need to search the Jan 12, 2025 · OS is Windows 11. Mar 19, 2019 · Hi there, Can't get illustrator working, won't open any ai. ai files with Illustrator. No matter what I do, the file just will not open. Recently I was using AI, including the new measurement features (beta?), and my project crashed. What else can I do? May 25, 2021 · Just did the update for Illustrator - not opening after update 25. When I checked the Task Manager I found that It was already - 10830030 Nov 30, 2013 · All of a sudden I can no longer open Adobe Illustrator. I uninstalled and reinstalled the software, restarted my PC, and removed all previous preferences. The colored wheels keep turning around and nothing happens, on apple menu force to quit "illustrator not responding". Probably the bug was from OS and not from Adobe. Mar 11, 2017 · I believe I've solved my particular issue with Photoshop not opening a Vector Smart Object in Illustrator when it is double clicked. Since the Software upgrade I can't open any kind of . I have tried: - reinstall illustra Mar 7, 2025 · If Illustrator still refuses to work the application may need to be reinstalled, maybe even using the CC Cleaner tool. Therefore, the access speed of the disk containing artwork Jun 15, 2020 · When I recently switched computers to work at home, I put all my files in Adobe Creative Cloud. I was working in an adobe illustrator file and I left for a few minutes. Our comprehensive guide provides effective solutions to troubleshoot and resolve this problem, ensuring you can start using Illustrator without any interruptions. Looking forward to hearing from you. Several factors can contribute to this issue … May 28, 2025 · What do you do if Adobe Illustrator is not responding for a long time and you haven’t saved your project? Adobe Illustrator is a professional vector graphics software widely used by designers, illustrators, and creatives. Any help would be appreciated. I - 14495453 Sep 23, 2020 · Hi, hoping someone can help. Nothing works! I have been facing this problem since Dec, when I updated Illustrator to the latest version. I have just reset my RAM & motherboard ( I do this annually with the techinician) Every adobe app works well (photoshop, lightroom, premiere pro) but only facing troube with illustrator. I have exited and reopened CC, uninst May 24, 2023 · Unable to open Illustrator? Illustrator crashing or freezing on launch? We’re here to help! Nov 12, 2024 · Start Adobe Illustrator even if there are fatal, crash-inducing files (for example, corrupt fonts, out-of-date plug-ins, or incorrect drivers) in the system. If possible, could you share a screen recording of the issue? Nov 11, 2024 · i am hoping for some help - i have (up to date) adobe CC through work - our mac technician has just left so there is no support if you are a mac user and because of adobe being a work account I cant do a live chat with adobe as our admistrator needs to do it. What should i do to make it open? because i really need it for my work. If not, kindly check if Illustrator behaves this way with specific/new files or files from a specific folder so I can better assist you. I can actually double click the screen a Nov 1, 2018 · After the latest update I notice when I opened another file in Illustrator I would not visible , I would only see the file that was previously opened. Photoshop open immediately, no issues. ai file. 3 I have the iMac late 2015 any suggestion? May 16, 2022 · Hello Anubhav and Monika and thanks for the support! The problem has a font that I installed that day. Sep 18, 2023 · Under the "Open with" section, make sure Adobe Illustrator 2023 is selected as the default application for opening . This is specific for Macs running Mojave OS (although it may help others). Any ideas? i downloaded the sdk package, but i don't know where to put it Nov 5, 2017 · Hello I have one of the latest DELL Inspiron laptops. tnx A Jun 23, 2022 · Hi all, I can't open file from a network folder from my computer with illustrator. I am using Macbook Pro M2 Max with 32 GB RAM. Whether you're dealing with an How to Fix Adobe Illustrator not launching Windows 10 / 11 || 2023 Fix Tech Heal 11. I have exited and reopened CC, uninstalled and reinstalled Illustrator (twice) and rebooted my PC. This guide will walk you through the steps to troubleshoot it. For some reason, when I recently updated Sierra to Jun 26, 2023 · Adobe Illustrator not launching, Adobe Illustrator not launching pc, Adobe Illustrator not launching ps4, Adobe Illustrator not launching ps5, Adobe Illustrator not launching xbox, Adobe May 23, 2022 · Solved: So I have been trying to open adobe illustrator and when it goes to the load screen it will close it out before it opens up anything else and I have - 12943329 Dec 15, 2024 · Was the installation of Adobe Illustrator working properly on this computer previously? Sometimes the drivers for graphics cards or attached periphreals, such as graphics tablets, can cause problems with Adobe Illustrator. I have redownloaden (and reset) the program multiple times but it keeps freezing at the start screen. See full list on windowsreport. The only way to stop this would be to close up the open files and close the application. Apr 7, 2025 · When illustrator is open i can't create a new file or i can't open an existing one, even if i open one form the cloud or directly from my desktop. When Illustrator crashes or is not responding, force close the program and relaunch it and illustrator will ask you to open the auto-recovered documents from the last time it was saved. 0. google. according to windows task manger the program is running but nothing is showing up on my screen or taskbar. 1 (64-bit) May 12, 2017 · My adobe illustrator won't allow me to open a new document anyone have any idea why or how i can fix it? I'm a graphic designer and need my illustrator to allow me to create new templates Apr 25, 2025 · Illustrator is a resource-intensive application, requiring more RAM and hard disk space than most other applications. Download: https://drive. Just got creative cloud yesterday in order to download multple Adobe apps. I have restarted uninstalled and reinstalled. Sep 25, 2020 · Hi, hoping someone can help. 1. ? Did you try to open new document? If you want to see Home Screen when no document is open, then check the checkbox under Illustrator -> Settings -> General. NVidia released an update for its RTX graphics cards a few days ago. The software just freezes when I try opening any of my files. I was having to close and restart AI to get it to open a doc each time. I have even uninstalled and reinstalled creative cloud. 3 Help? Jun 10, 2025 · Hi, Illustrator keeps freezing and showing "(Not Responding)"—I can’t do anything until I force-close and restart. And Mac OS has extremely paranoid settings as to allowing apps to do something with files or files opening on their own. The browser is the one to blame here, because it handles what to do with a downloaded file. I get this message: file not found I was able to open the same file from illustrator by "file" then "open" and go to the network folder. Any tips to fix or troubleshoot this? Thanks, Ahmed Oct 17, 2018 · Solved: I'm on a Macbook Pro Just installed the newest version of Illustrator and one in every 4 files I try to open lags, or copies the current artboard I'm - 10170995 Apr 16, 2025 · Are you not able to perform any operation in Illustartor. eps files, even the ones that could have been opened in the previous version , by either double clicking, right click and select Open, or even from the File menu. I am unable t May 15, 2023 · I just updated to Illustrator 27. 2. Sep 26, 2019 · Solved: When opening and saving projects in Adobe Illustrator it freezes for long periods says not responding then eventually opens or saves. I have uninstalled it and reinstalled it and the issue Apr 26, 2019 · The Illustrator crushes when i try to open any file (ai, pdf) or create a new file since yesterday. Professionals primarily use the software for creating and editing vector graphics. Once you open the recovered document, save it before you start working again. com Mar 2, 2021 · I have a problem with my Illustrator. Adobe Illustrator is the go-to choice for thousands of graphic designers, artists, and Hi, I've been used to opening vector drawings from Gerber in ai format in Illustrator but since the new update I'm no longer able to open any of these files. 5 and it won't open at all. 1 - Install reinstall Creativ Apr 22, 2022 · I have recently upgraded to windows 11 and the latest Illustrator release. You’re trying to get work done, but the app is just not cooperating. A poor Wi-FI connection, antivirus software, or firewalls can prevent the completion of your installation. help! This is what I see even before it opens. When I click on the icon to open Illustrator, it eventually comes back with a message saying that the "requested operation cannot b Mar 15, 2021 · Does anyone else have the problem where you create a design on your iPad Illustrator and when you switch to your desktop Illustrator to do more, it will not let you open it? It says the account you signed in with doesn't have access to this file. I get a dialog box that says Illustrator only has "read" permission and needs - 13793582 Sep 28, 2021 · Unistalling all adobe apps, the Adobe Cleaner, restarting computer, and reinstalling apps seemed to have gotten the job done (for now). The program won't open and it keeps freezing. 4. Illustrator is the only one with a problem. When you search for a powerful tool to design a logo, icon, or digital illustration, it is always a great option. This problem accures in Illustrator Windows, and iPad OS, didn't tested on mac right now, but i don't have big hope. It's always not responding. Oct 1, 2022 · Illustrator will not open. After closing illustrator (not a problem in your case!), you can either a) rename the prefs file, and start up Illustrator - it'll create a new prefs file from scratch, and hopefully boot up for you properly, though you'll lose your preferences at that point (things like startup file types, tool preferences, basically anything set under Aug 20, 2015 · After opening Illustrator, I'm only able to open existing files. We tried to read it but it's too damaged to recover Nov 13, 2024 · Then delete (or rename) the folder at the end of this path: C:\Users\ [User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language>. Contact the owner for more info. I do not have a problem with any of the other programs in Adobe CS. ⚡🎨 Adobe Illustrator – How to Fix Not Launching/Opening! | Complete 2024 Guide Encountering issues with Adobe Illustrator not launching or opening can be frustrating, but fear not! This Sep 23, 2020 · Hi, hoping someone can help. . I am no longer seeing just a blank gray screen when I open up illustrator. I've tried every way I can think of to open it; right clicking on the image in the desktop, file open in illustrator, etc. There is no window or tab for the file, just the recent files window. I never had an issue before until maybe a few days ago. Jul 23, 2025 · The Illustrator crashing issue can stem from a variety of factors, ranging from outdated version of the software, to the outdated graphics driver, and insufficient disk space. Why is this happening on all my files? Oct 27, 2021 · Illustrator has stopped letting me open PNG files. I've deleted all the fonts in the user panel and it worked. I've tried: - instal reinstall Illustrator - Instal the latest update MacOs Monterey 12. What is Dec 18, 2024 · 2. When I try opening an existing file, it doesn't let me click on it or anything. Mar 17, 2024 · Solved: I have Windows 10, 64 bit. I am unable to get an earlier version of illustrator. Dec 23, 2024 · I have tried restarting my computer, uninstalling and reinstalling creative cloud, using the Adobe Cleaner, uninstalling and reinstalling Illustrator, ensuring that Illustrator is updated, and resetting my preferences. I looked at the - 10633888 Are you having trouble opening Adobe Illustrator? This article will guide you through the possible reasons why this is happening. I don't have many custom work spaces, but I wouldn't like having to delete and re-build them. I have tried everything from reinstalling to disabling Print Spooler. any other attempts to open the program lead to the screen - 14722224 Jan 13, 2025 · Hello , I hope Bobby's suggestions to install an older version of Illustrator worked for you. • Noticed when I right-clicked on an . My guts tell me that there is a newer SVG standard, which isn't implemen Jul 8, 2021 · Did you recently change your password? This was happening to me and it was not long after I changed my cloud password. Also when i open the app the first thing i see is a notification from Illustrator saying: Adobe Illustrator was unable to identify the cause of of the crash . I have restart my mac book and it's still happening. com/file/d Sep 10, 2024 · Are you experiencing issues while opening or placing a file in Illustrator? Learn about the probable reasons and resolutions for these issues. Jul 28, 2022 · Also, are yoiu able to open Illustrator files in Explorer or by dragging to the program icon? I'm not a Windows user so I don”t know much about troubleshooting your OS. In this guide, we’ll walk you through some troubleshooting steps to help you get Illustrator up and running again. As usual, I validated the font in the "font book" app, but that was the problem. Nothing seems to fix it. Here are some reasons and solutions. svg files which aren't opened correctly, it is kinda only showing the filling. Sep 5, 2024 · Are you experiencing issues while opening or placing a file in Illustrator? Learn about the probable reasons and resolutions for these issues. I have tried to reinstall, restart, and do a Mar 2, 2020 · I just installed Illustrator on my pc, but it doesn't load the plugins. In this video, I'll guide you in resolving this problem and getting Adobe Illustrator up and running smoothly again. I looked at the - 10633888 Jan 18, 2022 · Try selecting "Ctrl + Alt + Shift" while clicking opening Illustrator 2022 from the Windows Start menu and see if that at least gets Illustrator going. Dec 21, 2018 · I'm trying to open pdf files in illustrator and I've tried a number of things - directly changing the file to . I've managed to open a simple png but the minute itry to open an Illustrator file it stucks everything would appriciate some suggestions Apr 26, 2018 · Hi, i would like to ask why does my illustrator won't open? The adobe illustrator cc 2018 quit unexpectedly, but then the app doesn't respond. Dec 18, 2023 · Can’t Open Adobe Illustrator Unable to open Adobe Illustrator can be a frustrating experience, preventing you from accessing your creative projects. Handling of files on your computer is what only the system is able to do. I can actually double click the screen a Feb 15, 2022 · I have issues with my Illustrator that suddenly won't open any files, it's just freezing. In this #illustratortutorial video, you will learn why is Adobe Illustrator not opening: Causes and SolutionsRead here: https://ezgyd. The Creative Cloud desktop app manages the installation of apps such as Adobe Photoshop, Adobe Acrobat, and Adobe Illustrator. I have exited and reopened CC, uninst Jan 2, 2025 · When I try open Illustrator version 26. It has been doing this since yesterday when I have tried to open a sizeable . Mar 6, 2024 · Hello there. Now whenever I opened AI, it also freezes, can't even choose any files to open. I have try uninstalling Illustrator but it is still not opening. Jan 12, 2025 · OS is Windows 11. Other applications, device drivers and even the operating system can affect the ability of an application like Illustrator to run properly. Correcting these issues should allow the Oct 8, 2024 · Are you not able to perform any operation in Illustartor. After I tried the Adobe Cleaning last night it worked once, but after closing it and trying again this morning the issue is back. and the app is not responding. May 13, 2022 · When opening Illustrator freeze. There is absolutely no response from Illustrator upon clicking Open. I - 9746187 May 17, 2022 · Today i updated MacOs Monterey to 12. Illustrator is installed on Windows 10. This is to protect you from damage. Sep 29, 2021 · When i open Adobe Illustrator, it freezes on the Initialization screen and stops responding. Aug 28, 2024 · Has Adobe stopped supporting the ability to import DXF files of this age or is the DXF importer broken in the new version of Illustrator 2021 (V25) as it used to work in Illustrator 2020? If Adobe has just dropped the ability to import these old files, a warning message would be nice instead of just opening or placing a blank document. When I returned, Microsoft updates had highjacked my machine and doing its own thing. Aug 20, 2023 · I am trying to use Illustrator and have not had any issues with it until today. So whether you’re a student, a graphic designer, or just someone who uses Illustrator for fun, read on for help Oct 17, 2018 · Solved: I'm on a Macbook Pro Just installed the newest version of Illustrator and one in every 4 files I try to open lags, or copies the current artboard I'm - 10170995 May 24, 2023 · Learn about some common errors you might get while using cloud documents in Illustrator. Whenever May 13, 2022 · When opening Illustrator freeze. I am on a new mac book air 13 inch, 16g Jan 1, 2020 · The latest version of Illustrator is not launching or shwoing up when I try to open the program. Since when has this issue been occurring? Was Illustrator working fine before updating the OS or making other changes? 4. Is Illustrator freezing when opening a specific file, or does this happen even when creating a new file or opening a blank window? 3. Apr 21, 2023 · Adobe Illustrator is a popular vector graphics editor. Tried to restart my mac, and re-install the AI, nothing happens. When i open a file I can see the layers window, etc but not the actual file. I have attached a screenshot to show what it looks like. If it's not, select Adobe Illustrator 2023 from the list and click the "Change All" button to associate all . Welcome to this tutorial video where I will demonstrate, step-by-step, how to resolve launching and opening issues in Adobe Illustrator. Dec 5, 2023 · What to do when Illustrator freezes or crashes? Before finding a solution, you should know what caused the crashing. It has an extensive list of tools and features including pen tools, shape tools, gradient and color tools, layers, effects and filters, artboards, and image tracing. Aug 18, 2020 · I have added as attachment the . ai but it won't open - uninstalling and installing the latest version of adobe - deleting all the preferences for illustrator in my library folder. 7tckck xxo rdu9m 5g u3ox xohzvr ofczhtx 3zf4 m6fqqi nt8